Jo is beyond a 5-star agent in all categories. Her knowledge of the area was not limited to mere pictures and verbal review. Rather, she drove us -- often far out of the way -- to show us exactly the scope of the surrounding communities we would be moving into. She showed us the good, bad and ugly. She detailed the local events she learned interested us not only from an outside point of view but as a regular participant in all of the social, education, entertainment, volunteer, environmental and other events Auburn offers. Having bought and sold many homes in my 66 years, Jo was the first realtor who explained every single page we were to sign. She understood and expanded on definitions of obscure terms we randomly asked her. Not a page or phrase in any of the paperwork was passed over, yet she did it concisely and without boredom. Best of all, her presentation made us acutely aware of all potential loop holes, hazards and legal entanglements that exist when buying a home. Responsiveness was amazing! She can be reached ANY TIME through any one of her multiple communications devices she has with her at all times -- technology too numerous and advanced for me to begin to grasp. When I was preparing to "press 7 for agent; press 3 for sales; hold for the next available rep." oh no, Jo was ALWAYS RIGHT THERE answering me live. Her negotiation skills truly impressed me. I have run a large company that requires negotiating all the time, yet Jo's skills ran circles around mine. I truly appreciated how she negotiated far beyond the call of duty to get us the best deal with all the frills attached. A beautiful job done with win/win at the conclusion of every negotiation. Jo is a very bright and capable woman. Without hesitation I would highly recommend Joanne Barragan to my friends and acquaintances.